Player support

On the Harbor screen, tap Set Sail and choose an available route on the Sea Chart. Enter a battle or encounter, collect its reward, then continue to the next stop. No account or login is required.

Your crew attacks automatically. Tap a ready skill icon to cast it, and watch enemy warnings and your heroes’ Health. Skills have cooldowns, so timing heals, shields and attacks can change the outcome. Health carries between stops.

Use coins to level up heroes. Upgrade skills with coins and Tide Crystals, and equip a weapon, armor and charm on each hero. Every type of equipment can drop in free battles. Clearing a chapter in Normal opens its harder Stormtide voyage.

Use the available Retry or Return to Harbor option. Rest camps can revive fallen heroes. A battle also allows one in-place revive for 40 gems, returning the crew at 50% Health while keeping enemy Health. The gems are charged when the battle ends. If you leave before finishing, the charge is returned before your next battle.

Daily tasks reset at midnight UTC using the device clock. Open the Harbor journal to see tasks, achievements and your relic codex. Claim completed rewards there.

Your game is saved locally on your device. Close and reopen the app to continue. Brinecrest has no account system or its own cloud save. Your Apple device backup may include game data according to your backup settings.

It resets chapter unlocks and abandons the current voyage. Your coins, gems, crew levels, skills, equipment, collections and settings are kept. Previously claimed rewards cannot be claimed again. The app asks you to confirm before resetting.

Do not delete or reinstall the app as a first troubleshooting step. Removing the app removes its local data, and consumable gem balances are not restored by a Restore Purchases action. Keep a device backup before deleting the app.

Open Settings from the Harbor to change music, sound and vibration. These choices are saved on your device.

Gems can be spent on Harbor Supplies, equipment chests or an in-place battle revive. First clears and Journal rewards also award gems. Each equipment chest displays its current odds and guarantee rule before you spend gems.

Optional gem packs use Apple’s in-app purchase system. Review the local price in Apple’s purchase confirmation before approving. Brinecrest does not receive payment card information.

A pending purchase, such as an Ask to Buy request, has not completed. Wait for Apple’s approval or completion rather than purchasing the same pack again. Reopen the app with an internet connection to receive your gems once Apple completes the purchase.

Keep the app installed and reopen it with an internet connection. The app checks with Apple for completed purchases that still need to be delivered. Each confirmed purchase adds gems only once. Check your Apple purchase history to confirm whether the purchase completed. Avoid repeating the purchase while investigating.

Apple handles refund requests for App Store purchases. Visit reportaproblem.apple.com and follow Apple’s process. Eligibility and approval are determined by Apple. See Apple’s refund instructions.

Close and reopen the app, then restart your iPhone if needed. Check that you have free storage and the latest available version of the game. Keep the app installed so you do not lose local progress.

Purchases require an internet connection and access to Apple’s store. Check your connection, try again later, and review any purchase restrictions on your device. Game progress is stored locally; do not delete the app to resolve a store connection problem.